Last updated: 10/10/2025

Privacy Policy

This Policy explains what we collect on our website, how we use it, and the choices you have. By using this site, you agree to the practices described below.

Information We Collect

Contact & Estimate Details: name, email, phone, address/service location, preferred dates, project notes, photos you upload.
Communications: emails, calls/SMS (including appointment reminders and follow-ups).
Usage Data: IP address, device/browser, pages viewed, referring URLs, and general analytics (via cookies/analytics tools).
Media: before/after photos or videos of completed work (only with your permission).

How We Use Your Information

To provide services: respond to inquiries, prepare and deliver estimates, schedule visits, perform work, and handle warranties/support.
To improve our site & services: measure performance, diagnose issues, and enhance content (e.g., process pages, gallery, and blog).
To communicate: appointment reminders, project updates, and—if you opt in—news, offers, and resources.
To showcase work: with your written OK, we may feature project photos/testimonials on our site, social channels, or proposals.

Cookies & Similar Technologies

We use cookies and similar tools to run the site, remember preferences, and understand traffic (e.g., Google Analytics/GA4). Some embedded features—maps, videos, review widgets, scheduling tools—may set their own cookies.
Your choices: Most browsers let you block or delete cookies. You can also opt out of Google Analytics with their browser add-on. Disabling cookies may affect certain features (maps, booking, galleries).

Sharing Your Information

We don’t sell your personal information. We share it only with:

Service providers who help operate our website and business (hosting, analytics, CRM, scheduling/booking, email/SMS, review platforms, payment/invoicing). They must use your data only to perform services for us.
Legal/Compliance if required by law, to protect rights, safety, or prevent fraud/abuse.
Showcasing partners (e.g., listing sites/review platforms) only with your consent when displaying your project or testimonial.

Photos, Reviews & Project Showcases

We’ll never publish images or property details that identify you without permission. If you grant consent and later change your mind, contact us and we’ll remove or anonymize the content where feasible.

Data Retention

We keep personal information only as long as necessary for estimates, projects, legal/accounting requirements, and legitimate business needs. When no longer needed, we delete or de-identify it.

Changes to This Policy

We may update this Policy to reflect changes to our practices or for legal reasons. We’ll post the new date at the top of this page.

Contact Us

Questions or privacy requests? We’re here to help.
Email: mercerislandpainting@gmail.com
Phone: (425) 600-1111

Let’s connect

On time. Clean. Guaranteed results — every project, every time.

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